Privacy Policy

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  At Carpe Otium, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, use our services, or interact with us. By using our website and services, you agree to the terms of this Privacy Policy.1. Information We CollectWe collect various types of information to provide and improve our services:

• Personal Information: When you interact with us, such as making a booking or contacting us, we may collect personal information, including but not limited to your name, email address, phone number, and payment details.
• Usage Data: We collect information about how you access and use our website, including your IP address, browser type, and pages you visit.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track your activity on our website and improve your experience.
• SMS/Text Messaging: If you provide us with your phone number, we may use it to send text messages related to your bookings, inquiries, or updates about our services. By providing your phone number, you consent to receiving these SMS messages. Standard messaging rates may apply based on your carrier.

2. How We Use Your InformationWe use the information we collect for various purposes, including:

• Providing and managing our vacation home rentals, co-hosting services, and virtual assistant support.
• Communicating with you, including responding to inquiries, providing updates, and sending promotional offers (with your consent).
• Sending text message updates related to your bookings or inquiries, including confirmations, reminders, and other essential information.
• Processing payments for bookings and services.
• Improving our website and services based on your usage and feedback.

3. Data SecurityWe take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmitting or storing data is 100% secure.4. Sharing Your InformationWe do not share your personal information with third parties, except in the following cases:

• Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors and booking platforms.
• Legal Requirements: We may disclose your information if required by law or to protect the rights, property, or safety of Carpe Otium, our customers, or others.

5. Your Rights and Choices

• Access and Update: You may access, correct, or delete your personal information by contacting us directly.
• Opt-Out: You can opt out of receiving promotional emails or SMS messages by clicking the unsubscribe link in any marketing email or replying "STOP" to any text message we send. You may also contact us directly to request an opt-out from further communications.

6. Third-Party LinksOur website may contain links to third-party websites. We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies before providing any personal information.7. Children’s PrivacyCarpe Otium does not knowingly collect or solicit personal information from anyone under the age of 13. If we learn that we have collected personal information from a child under 13, we will delete that information as soon as possible.8. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time. Any changes will be posted on this page, with the updated date indicated at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your information.9. Contact UsIf you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:  office@carpeotium.com